"The author is largely correct. The claims made by furniture manufacturers are reliably misleading. They are not regulated! Joy Bird is no different. I will also say much of the comments from the reader are even more incorrect.  Joy Birds video regarding manufacturing doesn't tell you anything nor is there anything written to refer to that would qualify as describing the industry standards of their products. As a quick indicator you can defiantly see the the veneer panels on the sides of the desk are completely different grades between the sample used in the video versus the one presented in the article. Other claims are very dubious through out Joy Birds product description. But again the entire industry is about getting away with as little expense/ quality as possible with very rare exception."